Refund policy
Returns
We have a 30-day return policy for eligible items, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must meet one of the following criteria:
- Wrong size than ordered
- Different product than ordered
- Wrong color than ordered
- Damaged or defective items
Returns for change of mind or rejected gifts will not be accepted
To start a return, please contact us at admin@imwhereiwannabe.com and provide the following information:
- Reason for return
- Picture proof of the item showing the issue or reason for return
Our customer service personnel will inspect your situation and determine if your item meets the criteria for a return. If your return is accepted, we’ll send you a prepaid return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at admin@imwhereiwannabe.com
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded the item purchase price and shipping charge equal to shipping one item on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Order Cancellation
Because items are made to order, Cancellation request must be made via email within 15 minutes from time of order. Please email request to admin@imwhereiwannabe.com
Damages and Issues
Pease inspect your order upon reception and contact us immediately if the item is damaged, or if you receive the wrong item, color or size than ordered Although you have a 30 day window this will enable us to evaluate the problem and resolve the issue in a more timely fashion.
Exchanges
We currently do not offer exchanges. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. The returned item must meet the return eligibility requirements listed above.
We strive to make our policy easy to understand by everyone. If you have any questions or concerns, please do not hesitate to contact us at admin@imwhereiwannabe.com